effectual Managed Hosting provides the world-class infrastructure necessary to maintain the server your web site resides on 24x7. The primary Cisco-powered data centre is operated out of San Antonio, TX with a second data centre in London, England. These data centres have been engineered to avoid any single point of failure in connectivity, power, or HVAC (Heating Ventilation & Air Conditioning). And because the data centres are not open to the public, you can rest assured that only a handful of highly trained, level-three technicians will be allowed within close physical proximity to your site's server.

Internet Connectivity
All data centres are designed to handle not only Australia's, but some of the world’s most complex web sites and server configurations. They have been engineered to stringent, high standards to ensure that there is no single point of failure in connectivity, power or HVAC. All centres are equipped with the very latest in routing technology and maintained by expert network engineers. In addition, agreements are in place with five major bandwidth providers to ensure that the robust, Cisco-Powered Network™ is always up and running.

Physical Security
The data center is physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor the data centre resides on is restricted to those holding military-grade passcards. Furthermore, access to the data centre itself is restricted by Biometric hand scanners.

Precision Environment
The data centres are meticulously tidy. The data centre's Liebert HVAC systems are N+1 redundant to ensure that - even in the event of an entire system failure - there is a duplicate system on standby to take over. The air in the data centres is filtered every 90 seconds to remove any dust and contaminants. Power systems are designed to run uninterrupted, even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover. In the event of an extended power outage, on-site diesel generators can run indefinitely. The generator is regularly tested to ensure that it will continue to function in the event of an emergency. An advanced fire-suppression system is in place to prevent any fire from spreading, in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual routes for all cables. In the event that all cables on a cable rack are cut or burned, packets of data will automatically be routed to a second set of cables on the other side of the data centre.

Core Routing Equipment
As a Cisco-Powered Network™, only fully-redundant, enterprise-class routing equipment is used. All equipment is housed in its own secure, core routing room and fed with its own redundant power supply. Five different fibre carriers enter the room at disparate access points to ensure that there is no service failure, even in the unlikely event of a fibre cut.

Network Technicians
We know as well as you do that our data centres are only as good as the people who run them. The data centre's certified network technicians are trained to the highest standards to ensure the network is always up and running.

Also be sure to learn about our reliable Network and Service Level Agreement.